{"id":44562,"date":"2025-07-18T05:41:40","date_gmt":"2025-07-18T05:41:40","guid":{"rendered":"https:\/\/pecb.com\/about\/complaint-and-appeal-policy"},"modified":"2026-02-25T15:03:57","modified_gmt":"2026-02-25T15:03:57","slug":"complaint-and-appeal-policy","status":"publish","type":"page","link":"https:\/\/staging.pecb.com\/kr\/about\/complaint-and-appeal-policy","title":{"rendered":"Complaint and Appeal Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44562\" class=\"elementor elementor-44562 elementor-15869\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14c486e8 e-flex e-con-boxed e-con e-parent\" data-id=\"14c486e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-326ef296 elementor-widget elementor-widget-heading\" data-id=\"326ef296\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\ubd88\ub9cc \ubc0f \uc774\uc758\uc81c\uae30 \uc815\ucc45<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e46a5a1 e-flex e-con-boxed e-con e-parent\" data-id=\"e46a5a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fe4352 elementor-widget elementor-widget-text-editor\" data-id=\"5fe4352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"auto\">\n        <style>\n            .child-pages {\n                display: flex;\n                flex-wrap: wrap;\n                justify-content: center;\n                gap: 8px;\n                width: fit-content;\n                margin: 0 auto;\n                 padding:10px;\n            }\n            .child-pages li {\n                display: flex;\n                padding: 8px 16px;\n                flex-direction: column;\n                align-items: center;\n                border-radius: 4px;\n                background: #FFF;\n                list-style: none;\n            }\n            .child-pages li.active {\n                background: #CBD5E1;\n            }\n            .child-pages li a {\n                color: #000;\n                text-align: center;\n                font-family: Parabolica, sans-serif;\n                font-size: 14px;\n                font-style: normal;\n                font-weight: 400;\n                line-height: normal;\n                text-decoration: none;\n            }\n            .child-pages li a:hover {\n                text-decoration: underline;\n            }\n        <\/style>\n    <ul class=\"child-pages\"><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/en\/about\">About<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/accreditations-and-affiliations\">Accreditations and Affiliations<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/behavior-policy\">Behavior Policy<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/certification-mark-use-policy\">Certification Mark Use Policy<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/pecb-certification-process\">Certification Process<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/complaint-and-appeal-policy\">Complaint and Appeal Policy<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/gdpr-privacy-statement\">GDPR Privacy Statement<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/pecb-code-of-ethics-violation-policy\">PECB Code Of Ethics Violation Policy<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/pecb-policy-regarding-canadian-and-international-economic-sanctions-and-the-countries-impacted\">PECB Policy Regarding Canadian and International Economic Sanctions and the Countries Impacted<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/team\">PECB \uacbd\uc601\uc9c4<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/violation-of-pecb-brand-and-fraud-reporting-policy\">PECB \ube0c\ub79c\ub4dc \uc704\ubc18 \ubc0f \ubd80\uc815\ud589\uc704 \uc2e0\uace0<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/pecb-refund-policy\">PECB \ud658\ubd88 \uc815\ucc45<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/pecb-quality-and-information-security-policies\">Quality and Information Security Policies<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/statement-of-impartiality\">Statement of Impartiality<\/a><\/li><li class=\"\"><a href=\"https:\/\/staging.pecb.com\/kr\/about\/values-of-pecb-certification\">The Value of PECB Certification<\/a><\/li><\/ul><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-453f67ea e-flex e-con-boxed e-con e-parent\" data-id=\"453f67ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a6b7725 elementor-widget elementor-widget-heading\" data-id=\"6a6b7725\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Disclaimer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a677845 elementor-widget elementor-widget-heading\" data-id=\"a677845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Version<\/b>\u00a03.1.\u00a0<b>Latest update:<\/b> 2025-01-28<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79076202 elementor-widget elementor-widget-text-editor\" data-id=\"79076202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\uace0\uc9c0 \uc0ac\ud56d: &#8220;\uc778\uc99d\ub41c(certified)&#8221;\uc774\ub77c\ub294 \uc6a9\uc5b4\ub294 ISO\/IEC 17024 \uc694\uad6c \uc0ac\ud56d\uc744 \uae30\ubc18\uc73c\ub85c \ud55c \uc778\ub825 \uc778\uc99d\uc5d0\ub9cc \uc0ac\uc6a9\ud574\uc57c \ud569\ub2c8\ub2e4. &#8220;\uc778\uc99d\uc11c \ubcf4\uc720\uc790&#8221;\ub77c\ub294 \uc6a9\uc5b4\ub294 ASTM E2659 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub530\ub77c \uc778\uc99d\uc11c \ud504\ub85c\uadf8\ub7a8\uc5d0\ub9cc \uc0ac\uc6a9\ud574\uc57c \ud569\ub2c8\ub2e4. \uc790\uaca9\uc99d \uc18c\uc9c0\uc790\ub294 \ud2b9\uc815 \uc9c1\uc5c5\uc774\ub098 \uc9c1\uc885\uc5d0 \uc885\uc0ac\ud558\ub3c4\ub85d \uc778\uc99d, \ud5c8\uac00, \uc778\uc815 \ub610\ub294 \ub4f1\ub85d\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/p><h2><strong>1. <\/strong><strong>\ubaa9\uc801<\/strong><\/h2><p>\ubcf8 \uc815\ucc45\uc758 \ubaa9\uc801\uc740 \uc774\uc758\uc81c\uae30\uac00 \uc801\uc6a9\ub418\uc9c0 \uc54a\uc740 \uc804\uccb4 PECB \uc6b4\uc601\uc5d0 \ub300\ud55c \ubd88\ub9cc\ubfd0\ub9cc \uc544\ub2c8\ub77c \uc778\uc99d \ud504\ub85c\uc138\uc2a4\uc640 \uad00\ub828\ub41c \uc778\uc99d\ub41c \uc0ac\ub78c, \uc778\uc99d\uc11c \ubcf4\uc720\uc790 \ub610\ub294 \uacb0\uc815\uc5d0 \uad00\ud558\uc5ec \uc218\uac15\uc0dd, \uc778\uc99d\ub41c \uc0ac\ub78c, \uc778\uc99d\uc11c \ubcf4\uc720\uc790 \ubc0f \uae30\ud0c0 \ub2f9\uc0ac\uc790\uc5d0\uac8c\uc11c \ubd88\ub9cc \ub610\ub294 \uc774\uc758\uc81c\uae30\uac00 \uc811\uc218\ub41c \uacbd\uc6b0 \ucde8\ud574\uc57c \ud560 \uc870\uce58\ub97c \uc815\uc758\ud558\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p><p>\ubcf8 \uc815\ucc45\uc740 \ubd88\ubc95\uc801, \uc7ac\uc815\uc801 \ub610\ub294 \uaddc\uc81c\uc801 \ubb38\uc81c\uac00 \uc81c\uae30\ub418\ub294 \uc0ac\ud56d\uacfc \uad00\ub828\ub41c \ubd88\ub9cc\uc5d0\ub294 \uc801\uc6a9\ub418\uc9c0 \uc54a\uc73c\uba70, \uc774\ub294 \ub2f9\uad6d\uc5d0\uc11c \ucc98\ub9ac\ud569\ub2c8\ub2e4.<\/p><h2><strong>2. <\/strong><strong>\ubc94\uc704<\/strong><\/h2><p>\ubcf8 \uc815\ucc45\uc740 (PECB\uc5d0\uc11c \uc815\uc758\ud55c) \ub450 \uac1c\uc758 \ub2e4\ub978 \ubc94\uc704 \ubc0f \ubd88\ub9cc \uc720\ud615\uc744 \ub2e4\ub8e8\uba70, \uadf8 \uac1c\uc694\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p><ol><li>\uccab \ubc88\uc9f8\uc5d0\uc11c\ub294 <a href=\"https:\/\/staging.pecb.com\/pdf\/brochures\/pecb-code-of-ethics.pdf\">\uc724\ub9ac \uac15\ub839<\/a>\uc744 \uc704\ubc18\ud558\uac70\ub098, \ud589\ub3d9 \uac15\ub839 \uc704\ubc18\uc5d0 \ub300\ud55c \ud2b9\uc815 \uc81c\ub3c4 \ubc0f \ud504\ub85c\uadf8\ub7a8\uacfc \uad00\ub828\ub418\uac70\ub098, \uc778\uc99d\uae30\uad00\uc5d0\uc11c \uac1c\uc778\uc774 \uc2e0\uccad, \ud3c9\uac00, \uc778\uc99d \uacb0\uc815, \uc7ac\uc778\uc99d \ubc0f \uc778\uc99d\uc11c\/\ub85c\uace0\/\ub9c8\ud06c\uc758 \uc0ac\uc6a9\uc744 \ud3ec\ud568\ud558\ub294 \uc778\uc99d \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud568\uc744 \uacb0\uc815\ud558\ub294 \ud65c\ub3d9\uacfc \uac19\uc740 \uc778\uc99d \ud504\ub85c\uc138\uc2a4 \ub610\ub294 \uc778\uc99d \ud504\ub85c\uadf8\ub7a8\uc5d0 \uad00\ub828\ub41c \uc778\uc99d\ub41c \uc0ac\ub78c \ub610\ub294 \uc778\uc99d\uc11c \ubcf4\uc720\uc790\uc640 \uc774\uc758\uc81c\uae30\uc5d0 \ub300\ud55c \uacb0\uc815\uc801 \ud574\uacb0 \ub3c4\ub2ec\uacfc \uad00\ub828\ub41c \uc774\uc758\uc81c\uae30\uc704\uc6d0\ud68c\uc758 \uc5ed\ud560\uc5d0 \ub300\ud574 \uc5d0\uc11c \ucc98\ub9ac\ud558\ub294 \ubd88\ub9cc \ubc0f \uc774\uc758\uc81c\uae30 \uc0ac\ud56d\uc744 \ub2e4\ub8f9\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubd88\ub9cc \uc720\ud615\uc740 \uc774\ud558 \u201c<strong>\uc778\uc99d<\/strong> <strong>\ubd88\ub9cc<\/strong>\u201d\uc774\ub77c \ud569\ub2c8\ub2e4.<\/li><li>\ub450 \ubc88\uc9f8\uc5d0\uc11c\ub294 PECB\uc5d0 \ud45c\ud604\ud55c \ubd88\ub9cc\uacfc \uac19\uc774 PECB\uc758 \uc804\uccb4 \uc6b4\uc601\uc5d0 \ub300\ud574 PECB\uac00 \ucc98\ub9ac\ud558\ub294 \ubd88\ub9cc\uc744 \ub2e4\ub8e8\uba70, \uc774\ub294 \uc81c\ud488 \ub610\ub294 \uc11c\ube44\uc2a4, \uc808\ucc28, \uc815\ucc45, \uc9c0\uc6d0, \uae30\uc220, \ub2f4\ub2f9\uc790(\ud30c\ud2b8\ub108, \uac15\uc0ac \ub610\ub294 \uc9c1\uc6d0 \ud3ec\ud568), \uc804\uccb4 \uc6b4\uc601 \ub610\ub294 \ubd88\ub9cc \ucc98\ub9ac \ud504\ub85c\uc138\uc2a4 \uc790\uccb4\uc640 \uad00\ub828\ub418\uba70, \uc774\uc5d0 \ub300\ud574 \uba85\uc2dc\uc801 \ub610\ub294 \ubb35\uc2dc\uc801\uc778 \uc751\ub2f5 \ub610\ub294 \ud574\uacb0\uc774 \uc608\uc0c1\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubd88\ub9cc \uc720\ud615\uc740 \uc774\ud558 \u201c<strong>\uc6b4\uc601<\/strong> <strong>\ubd88\ub9cc<\/strong>\u201d\uc774\ub77c \ud569\ub2c8\ub2e4.<\/li><\/ol><h2><strong>3. <\/strong><strong>\ucc38\uace0\uc790\ub8cc<\/strong><\/h2><p>\ubcf8 \uc815\ucc45\uc740 \uc8fc\ub85c \uc870\ud56d 9.8(\uc778\uc99d \uacb0\uc815\uc5d0 \ub300\ud55c \uc774\uc758\uc81c\uae30), ISO\/IEC 17024:2012\uc758 9.9(\ubd88\ub9cc), 5.8(\ubd88\ub9cc) \ubc0f ASTM E2659-18\uc758 5.9(\uc774\uc758\uc81c\uae30)\ub97c \uae30\ubc18\uc73c\ub85c \ud569\ub2c8\ub2e4.<\/p><h2><strong>4. <\/strong><strong>\uc6a9\uc5b4<\/strong> <strong>\ubc0f<\/strong> <strong>\uc815\uc758<\/strong><\/h2><p>\ubd88\ub9cc\uc81c\uae30\uc778:<\/p><ul><li><em>\u201c\ubd88\ub9cc\uc744<\/em> <em>\uc81c\uae30\ud558\ub294<\/em> <em>\uc0ac\ub78c<\/em><em>, <\/em><em>\uc870\uc9c1<\/em> <em>\ub610\ub294<\/em> <em>\uadf8<\/em> <em>\ub300\ub9ac\uc778<\/em><em>.<\/em><em>\u201d<\/em><em> (ISO 10002:2018, <\/em><em>\uc870\ud56d<\/em><em>1)<\/em><\/li><\/ul><p>\ubd88\ub9cc:<\/p><ul><li><em>\u201c\uc774\uc758\uc81c\uae30<\/em> <em>\uc678\uc5d0<\/em> <em>\uc5b4\ub5a4<\/em> <em>\uac1c\uc778<\/em> <em>\ub610\ub294<\/em> <em>\uc870\uc9c1\uc774<\/em> <em>\uc778\uc99d\uae30\uad00<\/em><em>[PECB]<\/em><em>\uc5d0<\/em> <em>\ud45c\ud604\ud558\ub294<\/em> <em>\ubd88\ub9cc\uc73c\ub85c<\/em><em>, <\/em><em>\uc751\ub2f5\uc774<\/em> <em>\uc608\uc0c1\ub418\ub294<\/em> <em>\ud574\ub2f9<\/em> <em>\uae30\uad00<\/em> <em>\ub610\ub294<\/em> <em>\uc778\uc99d\ub41c<\/em> <em>\uc0ac\ub78c\uc758<\/em> <em>\ud65c\ub3d9\uacfc<\/em> <em>\uad00\ub828\ub429\ub2c8\ub2e4<\/em><em>.<\/em><em>\u201d<\/em><em> (ISO\/IEC 17024:2012, <\/em><em>\uc870\ud56d<\/em><em>20). <\/em><em>\uc774\ub7ec\ud55c<\/em> <em>\ubd88\ub9cc<\/em> <em>\uc720\ud615\uc740<\/em><em> PECB <\/em><em>\ub0b4\uc5d0\uc11c<\/em> <em>\uc778\uc99d<\/em> <em>\ubd88\ub9cc\uc774\ub77c\uace0\ub3c4<\/em> <em>\ud558\uba70<\/em><em>, <\/em><em>\ubaa8\ub4e0<\/em> <em>\uc6b4\uc601\uc0c1<\/em> <em>\ubd88\ub9cc<\/em> <em>\ub610\ub294<\/em> <em>\ubd88\ubc95\uc801<\/em><em>, <\/em><em>\uc7ac\uc815\uc801<\/em> <em>\ub610\ub294<\/em> <em>\uaddc\uc81c\uc801<\/em> <em>\ubb38\uc81c\uac00<\/em> <em>\uc81c\uae30\ub418\ub294<\/em> <em>\uc0ac\ud56d\uacfc<\/em> <em>\uad00\ub828\ub41c<\/em> <em>\ubd88\ub9cc\uc744<\/em> <em>\ubc30\uc81c\ud558\uba70<\/em><em>, <\/em><em>\uc774\ub294<\/em> <em>\ub2f9\uad6d\uc5d0\uc11c<\/em> <em>\ucc98\ub9ac\ud569\ub2c8\ub2e4<\/em><em>.<\/em><\/li><li><em>\u201c\uc778\uc99d\uc11c<\/em> <em>\ubc1c\uae09\uc790<\/em><em>[PECB]<\/em><em>\uc758<\/em> <em>\ud65c\ub3d9\uacfc<\/em> <em>\uad00\ub828\ub41c<\/em> <em>\uc2dc\uc815<\/em> <em>\uc870\uce58\ub97c<\/em> <em>\uc704\ud55c<\/em> <em>\uc774\uc758\uc81c\uae30\uac00<\/em> <em>\uc544\ub2cc<\/em> <em>\uc11c\uba74<\/em><em>.<\/em><em>\u201d<\/em><em> (ASTM E2659-18, <\/em><em>\uc870\ud56d<\/em><em>1.15)<\/em><\/li><\/ul><p>\uc774\uc758\uc81c\uae30:<\/p><ul><li>\u201c<em>\uc778\uc99d\uae30\uad00<\/em><em>[PECB]<\/em><em>\uc774<\/em> <em>\uc778\uc99d<\/em> <em>\uc0c1\ud0dc\uc5d0<\/em> <em>\uad00\ud558\uc5ec<\/em> <em>\ub0b4\ub9b0<\/em> <em>\ubaa8\ub4e0<\/em> <em>\uacb0\uc815\uc5d0<\/em> <em>\ub300\ud55c<\/em> <em>\uc2e0\uccad\uc790<\/em><em>, <\/em><em>\uc218\uac15\uc0dd<\/em> <em>\ub610\ub294<\/em> <em>\uc778\uc99d\ub41c<\/em> <em>\uc0ac\ub78c\uc758<\/em> <em>\uc7ac\uace0<\/em> <em>\uc694\uccad<\/em><em>.<\/em><em>\u201d<\/em><em> (ISO\/IEC 17024:2012, <\/em><em>\uc870\ud56d<\/em><em>19)<\/em><\/li><li><em>\u201c\uc778\uc99d\uc11c<\/em> <em>\ud504\ub85c\uadf8\ub7a8\uacfc<\/em> <em>\uad00\ub828\ud558\uc5ec<\/em> <em>\uc778\uc99d\uc11c<\/em> <em>\ubc1c\uae09\uc790<\/em><em>[PECB]<\/em><em>\uac00<\/em> <em>\ub0b4\ub9b0<\/em> <em>\ubd88\ub9ac\ud55c<\/em> <em>\uacb0\uc815\uc758<\/em> <em>\uc7ac\uace0\uc5d0<\/em> <em>\ub300\ud574<\/em> <em>\uc778\uc99d\uc11c<\/em> <em>\ubc1c\uae09\uc790<\/em><em>[PECB]<\/em><em>\uc5d0<\/em> <em>\ub300\ud574<\/em> <em>\uc774\ub8e8\uc5b4\uc9c4<\/em> <em>\uc11c\uba74<\/em> <em>\uc694\uccad<\/em><em>.<\/em><em>\u201d<\/em><em> (ASTM E2659-18, <\/em><em>\uc870\ud56d<\/em><em>1.3)<\/em><\/li><\/ul><p>\uc778\uc99d \ud504\ub85c\uc138\uc2a4:<\/p><ul><li><em>\u201c\uc778\uc99d\uae30\uad00<\/em><em>[PECB]<\/em><em>\uc5d0\uc11c<\/em> <em>\ud55c<\/em> <em>\uc0ac\ub78c\uc774<\/em> <em>\uc2e0\uccad<\/em><em>, <\/em><em>\ud3c9\uac00<\/em><em>, <\/em><em>\uc778\uc99d<\/em> <em>\uacb0\uc815<\/em><em>, <\/em><em>\uc7ac\uc778\uc99d<\/em> <em>\ubc0f<\/em> <em>\uc778\uc99d\uc11c<\/em><em>\/<\/em><em>\ub85c\uace0<\/em><em>\/<\/em><em>\ub9c8\ud06c\uc758<\/em> <em>\uc0ac\uc6a9\uc744<\/em> <em>\ud3ec\ud568\ud55c<\/em> <em>\uc778\uc99d<\/em> <em>\uc694\uad6c<\/em> <em>\uc0ac\ud56d\uc744<\/em> <em>\ucda9\uc871\ud568\uc744<\/em> <em>\uacb0\uc815\ud558\ub294<\/em> <em>\ud589\ub3d9<\/em><em>.<\/em><em>\u201d<\/em> <em>(ISO\/IEC 17024:2012, <\/em><em>\uc870\ud56d<\/em><em>1)<\/em><\/li><\/ul><p>\uc6b4\uc601 \ubd88\ub9cc(PECB \uc6a9\uc5b4):<\/p><ul><li><em>(ISO 10002:2018<\/em><em>\uc758<\/em> <em>\u201c\ubd88\ub9cc\u201d<\/em> <em>\uc815\uc758\uc5d0\uc11c<\/em> <em>\uc801\uc6a9\ud568<\/em><em>): <\/em><em>\u201c\uc81c\ud488<\/em><em>, <\/em><em>\uc11c\ube44\uc2a4<\/em><em>, [<\/em><em>\uc808\ucc28<\/em><em>, <\/em><em>\uc815\ucc45<\/em><em>, <\/em><em>\uc804\uccb4<\/em> <em>\uc6b4\uc601<\/em><em>] <\/em><em>\ub610\ub294<\/em> <em>\ubd88\ub9cc<\/em> <em>\ucc98\ub9ac<\/em> <em>\ud504\ub85c\uc138\uc2a4<\/em> <em>\uc790\uccb4\uc5d0<\/em> <em>\uad00\ud558\uc5ec<\/em> <em>\uc870\uc9c1<\/em><em>[PECB]<\/em><em>\uc5d0<\/em> <em>\ud45c\ud604\ud558\ub294<\/em> <em>\ubd88\ub9cc\uc73c\ub85c<\/em><em>, <\/em><em>\uc774\uc5d0<\/em> <em>\ub300\ud574<\/em> <em>\uba85\uc2dc\uc801<\/em> <em>\ub610\ub294<\/em> <em>\ubb35\uc2dc\uc801\uc778<\/em> <em>\uc751\ub2f5<\/em> <em>\ub610\ub294<\/em> <em>\ud574\uacb0\uc774<\/em> <em>\uc608\uc0c1\ub429\ub2c8\ub2e4<\/em><em>.<\/em><em>\u201d<\/em> <em>\uc774\ub7ec\ud55c<\/em> <em>\ubd88\ub9cc<\/em> <em>\uc720\ud615\uc5d0\ub294<\/em> <em>\uc778\uc99d<\/em> <em>\ud504\ub85c\uc138\uc2a4<\/em><em>, <\/em><em>\uc778\uc99d\ub41c<\/em> <em>\uac1c\uc778\uacfc<\/em> <em>\uad00\ub828\ub41c<\/em> <em>\uacb0\uc815\uc5d0<\/em> <em>\ub300\ud55c<\/em> <em>\ubd88\ub9cc<\/em> <em>\ub610\ub294<\/em> <em>\ubd88\ubc95\uc801<\/em><em>, <\/em><em>\uc7ac\uc815\uc801<\/em> <em>\ub610\ub294<\/em> <em>\uaddc\uc81c\uc801<\/em> <em>\ubb38\uc81c\uac00<\/em> <em>\uc81c\uae30\ub418\ub294<\/em> <em>\ubd88\ub9cc\uc740<\/em> <em>\uc81c\uc678\ub418\uba70<\/em><em>, <\/em><em>\uc774\ub294<\/em> <em>\uc0ac\ubc95\ub2f9\uad6d\uc5d0\uc11c<\/em> <em>\ucc98\ub9ac\ud569\ub2c8\ub2e4<\/em><em>. <\/em><em>\uc774\ub7ec\ud55c<\/em> <em>\ubd88\ub9cc\uc740<\/em><em> PECB<\/em><em>\uc5d0\uc11c<\/em> <em>\ub0b4\ub9b0<\/em> <em>\uc778\uc99d<\/em> <em>\uacb0\uc815\uacfc<\/em> <em>\uad00\ub828\uc774<\/em> <em>\uc5c6\uc73c\ubbc0\ub85c<\/em><em>, <\/em><em>\uc774\uc758\uc81c\uae30\ub294<\/em> <em>\uc774\ub7ec\ud55c<\/em> <em>\ubd88\ub9cc<\/em> <em>\uc720\ud615\uc5d0<\/em> <em>\uc801\uc6a9\ub418\uc9c0<\/em> <em>\uc54a\uc2b5\ub2c8\ub2e4<\/em><em>. <\/em><\/li><\/ul><h2><strong>5. <\/strong><strong>\ubd88\ub9cc<\/strong> <strong>\ub610\ub294<\/strong> <strong>\uc774\uc758\uc81c\uae30\uc5d0<\/strong> <strong>\ub300\ud55c<\/strong> <strong>\uc77c\ubc18<\/strong> <strong>\uaddc\uce59<\/strong><\/h2><p>\ubd88\ub9cc \ub610\ub294 \uc774\uc758\uc81c\uae30\uc5d0 \ub300\ud55c \uc77c\ubc18 \uaddc\uce59 \uba87 \uac00\uc9c0\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p><ol><li>\ubd88\ub9cc \ub610\ub294 \uc774\uc758\ub97c \uc81c\uae30\ud568\uc73c\ub85c\uc368 \ubaa8\ub4e0 \ubd88\ub9cc\uc81c\uae30\uc778\uc740 \uc0ac\uc2e4\uc744 \uc644\uc804\ud558\uace0 \uc9c4\uc2e4\ud558\uac8c \ubcf4\uace0\ud560 \uac83\uc744 \uc57d\uc18d\ud569\ub2c8\ub2e4.<\/li><li>\uc785\uc99d\ub41c \ubaa8\ub4e0 \uac70\uc9d3 \uc9c4\uc220\uc744 \uc81c\uacf5\ud558\ub294 \ubaa8\ub4e0 \ubd88\ub9cc\uc81c\uae30\uc778\uc740 \uc804\uccb4 \ubd88\ub9cc\uc81c\uae30 \ub610\ub294 \uc774\uc758\uc81c\uae30\uac00 \uc885\ub8cc\ub428\uc744 \ud655\uc778\ud558\uac8c \ub429\ub2c8\ub2e4.<\/li><li>\ubd88\ub9cc \ub610\ub294 \uc774\uc758(\ud48d\ubb38, \uc18c\ubb38, \uc785\uc99d\ub418\uc9c0 \uc54a\uc740 \uace0\ubc1c \ub4f1) \uc81c\uae30\uc758 \uadfc\uac70\uac00 \uc5c6\ub294 \uc694\uc18c(\uc2e4\uc81c \uc99d\uac70\ub85c \uc785\uc99d\ub418\uc9c0 \uc54a\uc74c)\ub294 \uc5b4\ub5a0\ud55c \ubd88\ub9cc \ub610\ub294 \uc774\uc758\uc81c\uae30\uc5d0\uc11c\ub3c4 \uace0\ub824\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/li><li>\ubd88\ub9cc \ubc0f \uc774\uc758\uc81c\uae30 \uc815\ucc45\uc740 \ubd88\ubc95\uc801, \uc7ac\uc815\uc801 \ub610\ub294 \uaddc\uc81c\uc801 \ubb38\uc81c\ub85c \uc81c\uae30\ub418\ub294 \uc0ac\ud56d\uc744 \ub2e4\ub8e8\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \ubd88\ubc95\uc801, \uc7ac\uc815\uc801 \ub610\ub294 \uaddc\uc81c\uc801 \ubb38\uc81c\ub85c \uc81c\uae30\ub418\ub294 \uc0ac\ud56d\uacfc \uad00\ub828\ub41c \ubd88\ub9cc \ub610\ub294 \ubd88\ub9cc \uc77c\ubd80\uc5d0 \ub300\ud574, PECB\uc5d0\uc11c\ub294 \ubd88\ub9cc\uc81c\uae30\uc778\uc774 \ub2f9\uad6d\uc5d0 \ub3c4\ub2ec\ud560 \uac83\uc744 \uad8c\uc7a5\ud558\uba70, \ubd88\ubc95\uc801, \uc7ac\uc815\uc801 \ub610\ub294 \uaddc\uc81c\uc801 \ubb38\uc81c\ub85c \uc81c\uae30\ub418\ub294 \uc0ac\ud56d\uc744 \ub2e4\ub8e8\uc9c0 \uc54a\uc744 \uac83\uc784\uc744 \uc54c\ub9bd\ub2c8\ub2e4. \uc774\uc5d0 \ub300\ud55c \uc720\uc77c\ud55c \uc608\uc678\ub294 \ubd88\ub9cc\uc81c\uae30\uc778\uc774 \ubc95\uc801 \uacb0\uc815\uc774 \ub0b4\ub824\uc84c\ub2e4\ub294 \uc99d\uac70\ub97c \uc81c\uacf5\ud558\uace0 PECB\uc5d0 \ucc98\ub9ac\ub97c \uc694\uccad\ud558\ub294 \uacbd\uc6b0\uc785\ub2c8\ub2e4(\uc608: \ubd88\ub9cc\uc81c\uae30\uc778\uc774 PECB \uacc4\uc5f4\uc0ac \ub610\ub294 \uc9c1\uc6d0\uc774 \ucd5c\uadfc \ubc95\uc6d0 \uacb0\uc815\uc758 \ub300\uc0c1\uc774\uc5c8\ub2e4\ub294 \uc99d\uac70\ub97c \uc81c\uacf5\ud558\ub294 \uacbd\uc6b0).<\/li><li>\ubd88\ub9cc \ubc0f \uc774\uc758\uc81c\uae30 \uc815\ucc45\uc740 \ubd88\ub9cc \ubc0f\/\ub610\ub294 \uc774\uc758\uc81c\uae30 \uae30\ud55c\uc774 \ub3c4\ub798\ud55c \ubb38\uc81c\ub294 \ub2e4\ub8e8\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/li><li>\uc775\uba85\uc73c\ub85c \ucc98\ub9ac\ub418\ub294 \uacbd\uc6b0 \ubd88\ub9cc\uc774 \ucc98\ub9ac\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \ubd88\ub9cc\uc81c\uae30\uc778\uc740 \ubd88\ub9cc\uc81c\uae30 \uc9c0\uce68 \uc139\uc158\uc5d0 \uc124\uba85\ub41c \ub300\ub85c \uac1c\uc778\uc815\ubcf4\ub97c \uc81c\uacf5\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li><li>\ud574\ub2f9\ub418\ub294 \uacbd\uc6b0, \ubaa8\ub4e0 \ubd88\ub9cc\uc740 \ubd88\ub9cc\uc81c\uae30 \ub300\uc0c1\uc778 \uac1c\uc778(\ud53c\uace0)\uc5d0\uac8c \ud45c\uc2dc\ub418\uc5b4 \uc751\ub2f5\ud560 \uae30\ud68c\ub97c \uac00\uc9c8 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. \ubd88\ub9cc\uc81c\uae30\uc778\uc774 \ubd88\ub9cc\uc81c\uae30 \ub300\uc0c1\uc778 \uc0ac\ub78c \ub610\ub294 \uae30\ub2a5\uc5d0 \ub300\ud574 \ubd88\ub9cc\uc744 \ud45c\uc2dc\ud560 \uc218 \uc788\ub294 \uad8c\ud55c\uc744 \ubd80\uc5ec\ud558\uc9c0 \uc54a\uc73c\uba74 \ubd88\ub9cc\uc774 \ucc98\ub9ac\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/li><li>\uac1c\uc778\uc774 (<a href=\"https:\/\/staging.pecb.com\/pdf\/brochures\/behavior-policy.pdf\">\ud589\ub3d9 \uc815\ucc45<\/a>\uc5d0 \uc815\uc758\ub41c \ub300\ub85c) \ubd88\ud3c9\ud558\uac70\ub098 \uc9c0\uc18d\uc801\uc778 \ud589\ub3d9\uc744 \ubcf4\uc774\ub294 \uacbd\uc6b0(\uc989, \uacfc\ub3c4\ud55c \ubd88\ub9cc \ubc0f\/\ub610\ub294 \ub2e8\uae30\uac04\uc758 \uc774\uc758\uc81c\uae30, \ud574\uacb0\ub41c \ubb38\uc81c\uc5d0 \ub300\ud574 \ub3d9\uc77c\ud55c \uc8fc\uc7a5\uc744 \uc0ac\uc6a9\ud558\ub294 \ubc18\ubcf5\uc801\uc778 \ubd88\ub9cc \ubc0f\/\ub610\ub294 \uc774\uc758\uc81c\uae30\uc640 \uac19\uc774 \uacfc\ub3c4\ud558\uac70\ub098 \ubd88\ud569\ub9ac\ud55c \ubc29\uc2dd\uc73c\ub85c \ubd88\ub9cc\uc81c\uae30 \uad8c\ub9ac\ub97c \ud589\uc0ac\ud558\ub294 \uacbd\uc6b0) PECB\ub294 \uacf5\uc815\uc131 \ubc0f \uc778\uc99d \uace0\ucda9\uc704\uc6d0\ud68c\uc758 \uc0ac\uc804 \uad8c\uace0 \uc5c6\uc774 \ubd88\ub9cc \ubc0f\/\ub610\ub294 \uc774\uc758\uc81c\uae30\ub97c \ucc98\ub9ac\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/li><li>\ubd88\ub9cc\uc81c\uae30\uc778 \ub610\ub294 \uc751\ub2f5\uc778\uc774 \uc81c\ucd9c\ud55c \uc815\ubcf4\ub97c \ud3ec\ud568\ud558\ub418 \uc774\uc5d0 \uad6d\ud55c\ub418\uc9c0 \uc54a\ub294 \ubd88\ub9cc \ubc0f \uc774\uc758\uc81c\uae30 \uc815\ucc45\uc5d0 \uad00\ud558\uc5ec \uc0dd\uc131, \uc218\uc9d1 \ub610\ub294 \uc81c\ucd9c\ub41c \ubaa8\ub4e0 \ubcf4\uace0\uc11c, \uc870\uc0ac \uacb0\uacfc \ubc0f \uc790\ub8cc\ub294 PECB\uc758 \uae30\ubc00 \uc790\uc0b0\uc785\ub2c8\ub2e4. \ubd88\ub9cc \ub610\ub294 \uc774\uc758\uc81c\uae30\uc5d0 \uad00\ud558\uc5ec PECB\uc5d0 \uc81c\ucd9c\ub41c \uc790\ub8cc\ub294 \ubd88\ub9cc\uc81c\uae30\uc778 \ub610\ub294 \uc751\ub2f5\uc778 \ubc0f PECB\uac00 \uc0ac\uc804\uc5d0 \ub3d9\uc758\ud558\uc9c0 \uc54a\ub294 \ud55c \ubc18\ud658\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. PECB\ub294 \ubc95\uc5d0\uc11c \uc694\uad6c\ud558\ub294 \uacbd\uc6b0 \ub610\ub294 \ubd88\ub9cc \ubc0f \uc774\uc758\uc81c\uae30\ub97c \uc644\uc804\ud788 \uc870\uc0ac\ud558\ub294 \ub370 \ud544\uc694\ud55c \uacbd\uc6b0\ub97c \uc81c\uc678\ud558\uace0 \ubcf8 \ubd88\ub9cc \ubc0f \uc774\uc758\uc81c\uae30 \uc815\ucc45\uc744 \uc2dc\ud589\ud558\uc5ec \ubc1c\uc0dd\ud558\ub294 \ubaa8\ub4e0 \ud30c\uc77c\uc774 \uae30\ubc00\ub85c \uc720\uc9c0\ub418\ub3c4\ub85d \ubcf4\uc7a5\ud558\uae30 \uc704\ud574 \ud569\ub2f9\ud55c \uc870\uce58\ub97c \ucde8\ud569\ub2c8\ub2e4. \ub2f9\uc0ac\uc790\uac00 \uae30\ubc00\uc131\uc744 \uc720\uc9c0\ud560 \uac83\uc744 \uad8c\uace0\ud569\ub2c8\ub2e4.<\/li><\/ol><h2><strong>6. <\/strong><strong>\uc778\uc99d<\/strong> <strong>\ubd88\ub9cc<\/strong><\/h2><h3><strong>6.1 <\/strong><strong>\uc808\ucc28<\/strong> <strong>\uac1c\uc694<\/strong><\/h3><p>\uc778\uc99d\ub41c \uc0ac\ub78c, \uc778\uc99d\uc11c \ubcf4\uc720\uc790 \ub610\ub294 \uc778\uc99d \ud504\ub85c\uc138\uc2a4 \ub610\ub294 \uc778\uc99d\uc11c \ud504\ub85c\uadf8\ub7a8\uacfc \uad00\ub828\ub41c \ubaa8\ub4e0 \ubd88\ub9cc\uc740 CEO \ubc0f\/\ub610\ub294 \uc790\uc2e0\uc774 \uc120\uc784\ud55c \uc9c0\uc815\ub41c \uc9c1\uc6d0\uc774 \uac80\ud1a0\ud569\ub2c8\ub2e4. \uc9c0\uc815\ub41c \uc9c1\uc6d0\uc740 \uc778\uc99d \ubd88\ub9cc \ub610\ub294 \uc774\uc758\uac00 \uc81c\uae30\ub418\ub294 \ud3c9\uac00\uc5d0 \uad00\uc5ec\ud558\ub294 \uc9c1\uc6d0\uc774 \uc544\ub2d9\ub2c8\ub2e4.<\/p><p>\uc778\uc99d \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\ub294 \uac1c\uc778\uc774 \ubd88\ub9cc\uc5d0 \ub300\ud55c \uac80\ud1a0 \ubc0f \uacb0\uc815\uc5d0 \ub9cc\uc871\ud558\uc9c0 \uc54a\ub294 \uacbd\uc6b0 \uc774\uc758\uc81c\uae30\ub97c \uace0\ub824\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p><p>\uadf8 \ud6c4 PECB\ub294 \uc774\uc758\uc81c\uae30 \ud504\ub85c\uc138\uc2a4\ub97c \ub2f4\ub2f9\ud558\uace0 \uc774\uc758\uc81c\uae30\uc640 \uad00\ub828\ub41c \uacf5\uc815\uc131\uc744 \ubcf4\ud638\ud560 \ucc45\uc784\uc774 \uc788\ub294 \uc774\uc758\uc81c\uae30\uc704\uc6d0\ud68c\ub97c \uad6c\uc131\ud569\ub2c8\ub2e4.\u00a0<\/p><p>\uc774\uc758\uc81c\uae30\uc704\uc6d0\ud68c\ub294 PECB \uc9c1\uc6d0\uc73c\ub85c\ubd80\ud130 \ub3c5\ub9bd\ub41c \uacfc\ubc18\uc218\uc758 \uc704\uc6d0\uacfc \ud568\uaed8 \ucd5c\uc18c \uc138 \uba85\uc758 \uc704\uc6d0\uc73c\ub85c \uad6c\uc131\ub429\ub2c8\ub2e4. \uc774\uc758\uc81c\uae30\uc704\uc6d0\ud68c\uc758 \uc694\uccad\uc5d0 \ub530\ub77c \uacbd\uc601\uc9c4\uc740 PECB\uac00 \uc801\uc808\ud558\uace0 \uacf5\uc815\ud55c \uacb0\uc815\uc744 \ub0b4\ub9b4 \uc218 \uc788\ub3c4\ub85d \ubaa8\ub4e0 \uc911\uc694\ud55c \uacb0\uc815, \uc870\uce58 \ubc0f \ud2b9\uc815 \ud65c\ub3d9\uc744 \ucc45\uc784\uc9c0\ub294 \uc0ac\ub78c\uc758 \uc120\ud0dd\uc5d0 \ub300\ud55c \uc774\uc720\ub97c \ud3ec\ud568\ud558\uc5ec \ud544\uc694\ud55c \ubaa8\ub4e0 \uc815\ubcf4\ub97c \uc704\uc6d0\ud68c\uc5d0 \uc81c\uacf5\ud560 \uac83\uc785\ub2c8\ub2e4.<\/p><p>\uc774\uc758\uc81c\uae30\uc704\uc6d0\ud68c\ub294 \uad6d\uc81c\ubc95 \ub610\ub294 \uad6d\ub0b4\ubc95\uc5d0\uc11c \uc694\uad6c\ud558\ub294 \uacbd\uc6b0\ub97c \uc81c\uc678\ud558\uace0\ub294 \uad8c\uace0 \uc0ac\ud56d\uc5d0 \ub300\ud574 \uacbd\uc601\uc9c4\uc73c\ub85c\ubd80\ud130 \ub3c5\ub9bd\ub429\ub2c8\ub2e4. \uc704\uc6d0\ud68c\uc758 \uad8c\uace0 \uc0ac\ud56d\uc774 \uacbd\uc601\uc9c4\uc5d0\uac8c\uc11c \uc874\uc911\ubc1b\uc9c0 \uc54a\ub294 \uacbd\uc6b0 \uc704\uc6d0\ud68c\ub294 \uc778\uc815\uae30\uad00\uc5d0 \uc54c\ub9ac\ub294 \uac83\uc744 \ud3ec\ud568\ud558\ub294 \uc801\uc808\ud55c \uc870\uce58\ub97c \ucde8\ud560 \uac83\uc785\ub2c8\ub2e4.<\/p><h3><strong>6.2 \uc774\uc758\uc81c\uae30 \ud504\ub85c\uc138\uc2a4 <\/strong><\/h3><p>\ubd88\ub9cc\uc81c\uae30\uc778\uc774 \uc7ac\ud3c9\uac00 \ub2e8\uacc4\uc758 \uc778\uc99d \ub610\ub294 \uc778\uc99d\uc11c \ud504\ub85c\uadf8\ub7a8 \uacb0\uc815 \ubc0f \uc778\uc99d \ubd88\ub9cc\uc5d0 \ub3d9\uc758\ud558\uc9c0 \uc54a\ub294 \uacbd\uc6b0 \ubd88\uc77c\uce58 \uc0ac\uc720\ub97c \uc124\uba85\ud558\uc5ec \uc774\uc758\uc81c\uae30 \ub2e8\uacc4\ub85c \uc9c4\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u00a0\u00a0<\/p><p>\uc774\uc758\uc81c\uae30\uc778\uc774 \ub530\ub77c\uc57c \ud560 \ub2e8\uacc4:<\/p><ol><li>\uc774\uc758\uc81c\uae30\ub294 \uc778\uc99d \ubd88\ub9cc \uacb0\uc815\uc744 \ubc1b\uc740 \ud6c4\uc5d0 \uc774\ub8e8\uc5b4\uc838\uc57c \ud558\uace0, \ubd88\ub9cc \uacb0\uc815\uc744 \ubc1b\uc740 \ud6c4 30\uc77c \uc774\ub0b4\uc5d0 \uc774\ub8e8\uc5b4\uc838\uc57c \ud569\ub2c8\ub2e4.<\/li><li>\uc774\uc758\uc81c\uae30\ub294 PECB \ud2f0\ucf13\ud305 \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud574 \uc11c\uba74\uc73c\ub85c \uc774\ub8e8\uc5b4\uc838\uc57c \ud569\ub2c8\ub2e4.<\/li><li>\uc774\uc758\uc81c\uae30\uc5d0\ub294 \uc774\uc758\uc81c\uae30 \uc218\uc218\ub8cc\uac00 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/li><li>\uc774\uc758\uc81c\uae30\uc5d0\ub294 \uc774\uc758\uc81c\uae30\uc778\uc758 \uac1c\uc778\uc815\ubcf4(\uc774\ub984, \uc8fc\uc18c \ubc0f \uae30\ud0c0 \uc5f0\ub77d\ucc98) \uc678\uc5d0 \ud3c9\uac00\uc5d0 \ub300\ud55c \uc758\uacac\uacfc \uc774\uc758\uc81c\uae30\uc778\uc774 \ucd08\uae30 \uacb0\uc815, \uc7ac\ud3c9\uac00 \ubc0f \ubd88\ub9cc\uc81c\uae30 \ud6c4 \uc774\ub8e8\uc5b4\uc9c4 PECB\uc758 \uac80\ud1a0\uc5d0 \ub9cc\uc871\ud558\uc9c0 \uc54a\ub294 \uc0ac\uc720\uac00 \ud3ec\ud568\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/li><\/ol><p>PECB\uac00 \ub530\ub77c\uc57c \ud560 \ub2e8\uacc4:<\/p><ol><li>PECB\ub294 \uc774\uc758\uc81c\uae30 \uc808\ucc28\ub97c \ub2f4\ub2f9\ud558\uace0 \uc774\uc758\uc81c\uae30\uc640 \uad00\ub828\ud558\uc5ec \uacf5\uc815\uc131\uc744 \ubcf4\ud638\ud560 \ucc45\uc784\uc774 \uc788\ub294 \uc774\uc758\uc81c\uae30\uc704\uc6d0\ud68c\ub97c \uad6c\uc131\ud569\ub2c8\ub2e4.<\/li><li>\uc774\uc758\uc81c\uae30\uc704\uc6d0\ud68c\ub294 \uc774\uc758\uc81c\uae30 \uc811\uc218 \ud6c4 \uc5ed\uc77c \uae30\uc900 90\uc77c \uc774\ub0b4\uc5d0 \uc11c\uba74\uc73c\ub85c (\uc774\uba54\uc77c\uc744 \ud1b5\ud574) \uc774\uc758\uc81c\uae30\uc778\uc5d0\uac8c \uc751\ub2f5\ud569\ub2c8\ub2e4. \ubcf8 \uacb0\uc815\uc774 \uc808\ub300\uc801\uc774\uace0 \ucd5c\uc885\uc801\uc774\ub77c\ub294 \uc0ac\uc2e4\uc5d0 \uc720\uc758\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li><li>\uc774\uc758\uc81c\uae30\uc5d0 \ub300\ud55c \uc81c\ucd9c, \uc870\uc0ac \ubc0f \uacb0\uc815\uc73c\ub85c \uc774\uc758\uc81c\uae30\uc778\uc5d0 \ub300\ud55c \uc5b4\ub5a0\ud55c \ucc28\ubcc4\uc801 \uc870\uce58\ub3c4 \ucde8\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/li><li>\uc774\uc758\uc81c\uae30\uc778\uc5d0\uac8c \uc774\uc758\uc81c\uae30\ub2f9 \ubbf8\ud654 200\ub2ec\ub7ec\uc758 \uc218\uc218\ub8cc\uac00 \ubd80\uacfc\ub429\ub2c8\ub2e4. \uc774\uc758\uc81c\uae30 \uacb0\uc815\uc774 \uc774\uc758\uc81c\uae30\uc778\uc5d0\uac8c \uc720\ub9ac\ud55c \uacbd\uc6b0 \ubcf8 \uc218\uc218\ub8cc\uac00 \uc0c1\ud658\ub429\ub2c8\ub2e4.<\/li><li>\ud544\uc694\ud55c \uacbd\uc6b0 PECB\ub294 \uc801\uc808\ud55c \uc2dc\uc815 \ubc0f \uc2dc\uc815\/\uc608\ubc29 \uc870\uce58\ub97c \ucde8\ud569\ub2c8\ub2e4.<\/li><li>\ucde8\ud55c \uc870\uce58\ub97c \ud3ec\ud568\ud558\ub294 \ubaa8\ub4e0 \uc774\uc758\uc81c\uae30\ub294 PECB\uc5d0\uc11c \ucd94\uc801\ud558\uace0 \uae30\ub85d\ud569\ub2c8\ub2e4.<\/li><\/ol><h4><strong>6.3 \uc778\uc99d \ubd88\ub9cc\uc81c\uae30 \uc9c0\uce68<\/strong><\/h4><p>\uc778\uc99d \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\ub824\uba74 \ub2e4\uc74c \ub2e8\uacc4\ub97c \uc218\ud589\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p><ol><li><a href=\"https:\/\/staging.pecb.com\/\">https:\/\/staging.pecb.com<\/a> \ubc29\ubb38<\/li><li>\uc0c1\ub2e8 \uba54\ub274\uc5d0\uc11c Contact \ud074\ub9ad \ud6c4 \ub4dc\ub86d\ub2e4\uc6b4 \uba54\ub274\uac00 \ub098\ud0c0\ub098\uba74 Help Center \ud074\ub9ad<\/li><li>Drop a Service Ticket \ud074\ub9ad<\/li><li>Help Topic \uc544\ub798 \ub4dc\ub86d\ub2e4\uc6b4 \uba54\ub274\uc5d0\uc11c Make a Complaint \uc120\ud0dd<\/li><li>\ubaa8\ub4e0 \ud544\ub4dc \uc791\uc131 \ubc0f \uc591\uc2dd \uc81c\ucd9c(Submit Ticket \ud074\ub9ad)<\/li><\/ol><p>\uc778\uc99d \ubd88\ub9cc\uc5d0 \ud3ec\ud568\ub418\ub294 \uc815\ubcf4: <br \/>\uac1c\uc778\uc815\ubcf4(\uc774\ub984, \uc774\uba54\uc77c, \uc804\ud654\ubc88\ud638) \uc678\uc5d0 \ud3c9\uac00\uc5d0 \ub300\ud55c \uc758\uacac\uacfc \ucd08\uae30 \uacb0\uc815 \ubc0f \uc7ac\ud3c9\uac00\uc5d0 \ub300\ud55c \ubd88\ub9cc\uc871 \uc0ac\uc720\ub97c \uba54\uc2dc\uc9c0 \uc0c1\uc790\uc5d0 \uc791\uc131\ud569\ub2c8\ub2e4.<\/p><h2><strong>7. \uc6b4\uc601 \ubd88\ub9cc<\/strong><\/h2><h3><strong>7.1 \uc808\ucc28 \uac1c\uc694<\/strong><\/h3><p>\uc6b4\uc601 \ubd88\ub9cc \ubc0f \uc774\uc640 \uad00\ub828\ub41c \ubaa8\ub4e0 \uc815\ubcf4\ub294 \uc811\uc218 \uc2dc PECB \ud2f0\ucf13\ud305 \uc2dc\uc2a4\ud15c\uc5d0 \uae30\ub85d\ub429\ub2c8\ub2e4. \uc6b4\uc601 \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\ub824\ub294 \uc0ac\ub78c\uc740 \uc11c\ube44\uc2a4 \ud2f0\ucf13\uc744 \uc81c\ucd9c\ud568\uc73c\ub85c\uc368 \uc9c1\uc811 \uc6b4\uc601 \ubd88\ub9cc\uc744 \uc81c\uae30\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uba54\uc77c\uc744 \ud1b5\ud574 \uc811\uc218\ub41c \uc6b4\uc601 \ubd88\ub9cc\uc740 \ubd88\ub9cc \uc811\uc218\uc790\uc5d0 \uc758\ud574 PECB \ud2f0\ucf13\ud305 \uc2dc\uc2a4\ud15c\uc5d0 (\uc774\uba54\uc77c\uacfc \ud568\uaed8) \uae30\ub85d\ub429\ub2c8\ub2e4. \uc11c\uba74\uc73c\ub85c \uc81c\uae30\ud55c \uc6b4\uc601 \ubd88\ub9cc\ub9cc \uae30\ub85d\ub429\ub2c8\ub2e4. \uad6c\ub450\ub85c \uc81c\uae30\ud55c \uc6b4\uc601 \ubd88\ub9cc\uc740 \uc11c\uba74 \ud615\uc2dd\uc73c\ub85c \ubcc0\ud658\ud574\uc57c \ud569\ub2c8\ub2e4. <strong>\ucc38\uace0<\/strong><strong>:<\/strong> \ud2f0\ucf13\uc744 \uc81c\ucd9c\ud560 \ub54c &#8220;\ubd88\ub9cc&#8221; \ubc94\uc8fc\ub97c \uc120\ud0dd\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p><p>\uc6b4\uc601 \ubd88\ub9cc\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\ub824\uba74 \ubd88\ub9cc\uc81c\uae30 \uae30\ub85d\uc5d0 \ubd88\ub9cc\uc81c\uae30\uc778\uc758 \uc774\ub984, \uc774\uba54\uc77c \ubc0f \uc804\ud654\ubc88\ud638, \ubd88\ub9cc\uacfc \uad00\ub828\ub41c \ubd80\uc11c \ubc0f \uc9c1\uc6d0, \ubd88\ub9cc\uc5d0 \ub300\ud55c \uc124\uba85 \ubc0f \ub0a0\uc9dc\ub97c \ud3ec\ud568\ud558\ub294 \ud544\uc694\ud55c \ubaa8\ub4e0 \uc815\ubcf4\uac00 \ud3ec\ud568\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc6b4\uc601 \ubd88\ub9cc\uc774 \uae30\ub85d\ub418\uba74 \uc774\ub294 \ucd5c\uc885 \uacb0\uc815\uc774 \ub0b4\ub824\uc9c8 \ub54c\uae4c\uc9c0 \uc804\uccb4 \ubd88\ub9cc \ucc98\ub9ac \ud504\ub85c\uc138\uc2a4\ub97c \ud1b5\ud574 \ucd94\uc801\ub429\ub2c8\ub2e4.<\/p><p>PECB\ub294 \ubd88\ub9cc \uc811\uc218 \ud6c4 24\uc2dc\uac04 \uc774\ub0b4\uc5d0 \uc2b9\uc778 \ud1b5\ubcf4\ub97c \ubcf4\ub0c5\ub2c8\ub2e4. \ucd08\uae30 \ud3c9\uac00\ub294 \ubd88\ub9cc \uc811\uc218 \ud6c4 \uc5ed\uc77c \uae30\uc900 3\uc77c \uc774\ub0b4\uc5d0 \uc218\ud589\ub429\ub2c8\ub2e4.<\/p><h3><strong>7.2 \uc6b4\uc601 \uc808\ucc28<\/strong><\/h3><h4>7.2.1 <strong>\uc6b4\uc601 \ubd88\ub9cc 1\uc218\uc900<\/strong>\u00a0<\/h4><ol><li><p>\uc81c\uae30\ub41c \ubaa8\ub4e0 \uc6b4\uc601 \ubd88\ub9cc\uc740 1\ub2e8\uacc4\ub85c \uace0\ub824\ub418\uba70 \ubd88\ub9cc\uc744 \ucc98\ub9ac\ud558\ub294 \ubd80\uc11c\uc7a5(Head of Division, HoD) \ub610\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \ubd80\uc11c\uc7a5\uc774 \uc870\uc0ac\ud558\uba70 \ucc98\ub9ac\ud569\ub2c8\ub2e4. \uc6b4\uc601 \ubd88\ub9cc\uc744 \ucc98\uc74c\uc73c\ub85c \ucc98\ub9ac\ud558\ub294 \uc0ac\ub78c\uc740 \ubd88\ub9cc\uc744 \uc870\uc0ac\ud558\uace0 \uc5ed\uc77c \uae30\uc900 15\uc77c \uc774\ub0b4\uc5d0 \ubd88\ub9cc\uc81c\uae30\uc778\uc5d0\uac8c \uc751\ub2f5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p><\/li><\/ol><h4>7.2.2 <strong>\uc6b4\uc601 \ubd88\ub9cc 2\uc218\uc900<\/strong><\/h4><p>\ubd88\ub9cc\uc81c\uae30\uc778\uc774 1\uc218\uc900 \uc870\uc0ac\uc758 \uc751\ub2f5\uc5d0 \ub9cc\uc871\ud558\uc9c0 \uc54a\ub294 \uacbd\uc6b0 \ubd88\ub9cc\uc81c\uae30\uc778\uc740 2\uc218\uc900 \uc6b4\uc601 \ubd88\ub9cc\uc744 \uc81c\uae30\ud560 \uad8c\ub9ac\uac00 \uc788\uc2b5\ub2c8\ub2e4. \ubd88\ub9cc\uc740 \ub0b4\ubd80 \uc2ec\uc0ac\uc6d0 \ub610\ub294 \uc870\uc0ac\ub97c \uc704\ud574 \uc9c0\uc815\ub41c \uae30\ud0c0 \ub3c5\ub9bd\uc801 \uc9c1\uc6d0\uacfc\uc758 \ud611\ub825\uc744 \ud1b5\ud574 HoD\uc758 \uc9c1\uc18d \uc0c1\uad00 \ub610\ub294 \ucd5c\uace0\uacbd\uc601\uc9c4\uc5d0\uac8c \ud560\ub2f9\ub418\uc5b4 \ub3c5\ub9bd\uc801\uc73c\ub85c \uc870\uc0ac\ub429\ub2c8\ub2e4.<\/p><p>2\uc218\uc900\uc744 \uc9c0\uc6d0\ud558\ub294 \ub3d9\uc548 \ub2f4\ub2f9\uc790\uac00 \uc6b4\uc601 \ubd88\ub9cc\uc744 \ud3c9\uac00\ud569\ub2c8\ub2e4. \ud3c9\uac00\uc5d0 \ub530\ub77c \uc5ed\uc77c \uae30\uc900 60\uc77c \uc774\ub0b4\uc5d0 \ubd88\ub9cc\uc81c\uae30\uc778\uc5d0\uac8c \uc751\ub2f5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc751\ub2f5\uc740 \uac80\ud1a0\ud55c \ubaa8\ub4e0 \uc99d\uac70(\ud574\ub2f9\ub418\ub294 \uacbd\uc6b0)\uc640 \ud568\uaed8 \uc11c\uba74\uc73c\ub85c \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/p><p>\ubd88\ub9cc\uc81c\uae30\uc778\uc774 2\uc218\uc900 \uc870\uc0ac\uc758 \uc751\ub2f5\uc744 \uc218\uc2e0\ud558\uba74 \uc774\ub294 PECB\uc758 \ucd5c\uc885 \uc751\ub2f5\uc73c\ub85c \uac04\uc8fc\ub418\uba70, \uc774 \ub2e8\uacc4\uc5d0\uc11c \ubd88\ub9cc\uc81c\uae30\uc778\uc740 \ucd5c\uc885 \uc751\ub2f5\uc5d0 \ub3d9\uc758\ud558\uac70\ub098 \ub3d9\uc758\ud558\uc9c0 \uc54a\uc744 \uc218 \uc788\uc9c0\ub9cc \uc5b4\ub290 \uacbd\uc6b0\uc5d0\uc11c\ub4e0 \ud504\ub85c\uc138\uc2a4\ub294 \uc885\ub8cc\ub429\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 HoD \ub610\ub294 \ucd5c\uace0\uacbd\uc601\uc9c4 \ub610\ub294 \ub0b4\ubd80 \uc2ec\uc0ac\uc6d0 \ubc0f \ubd88\ub9cc\uc81c\uae30\uc778 \uc0ac\uc774\uc5d0 \uc218\uc900 2 \uc9c0\uc6d0\uacfc \ud568\uaed8 \uc2e4\uc81c \ub610\ub294 \ubb35\uc2dc\uc801 \uc774\ud574\ucda9\ub3cc\uc774 \uc788\ub294 \uacbd\uc6b0 \ub3c5\ub9bd\uc801 \uc678\ubd80 \uc870\uc0ac\uad00\uc744 \uc784\uba85\ud558\uc5ec 2\uc218\uc900 \uc870\uc0ac\ub97c \uc218\ud589\ud569\ub2c8\ub2e4.<\/p><h4><b>7.3 <strong>\uc6b4\uc601 \ubd88\ub9cc \uc81c\uae30 \uc9c0\uce68<\/strong><\/b><\/h4><p>\ubaa8\ub4e0 \uc6b4\uc601 \ubd88\ub9cc\uc740 \ub2e4\uc74c \ub2e8\uacc4\uc5d0 \ub530\ub974\uace0 PECB \ud2f0\ucf13\ud305 \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud574 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